Replacing a water service line costs an average of $2,587.‡
If your water service line fails, it can cause:
Exterior Water Service Line Repair Plan
Most basic homeowners insurance - or local utilities or municipalities - do not cover repairing or replacing an exterior water service line that is damaged due to normal wear and tear, as opposed to accident or negligence. Buried pipes break; protect yours with an affordable plan from HomeServe USA, and get protection from high repair costs with access to our 24/7 hotline, where you can schedule a repair for your exterior water service line. If you're unsure about your responsibility for the exterior water service line on your property, contact your municipality or local water company.
National average repair costs as of January 2016. No charge for covered repairs up to your benefit amount.
It can cost hundreds of dollars to clear clogged lines, snake drains and fix leaking pipes.
Interior plumbing problems can cause:
Interior Plumbing & Drainage Repair Plan
Your home's complex network of pipes, lines and drains can create repair problems that are expensive to fix, and are not typically covered by most basic homeowners insurance. With an affordable repair plan from HomeServe USA, you can get protection from high repair costs, and access to our 24/7 hotline where you can schedule a repair for your home's interior plumbing and drainage system.
Replacement of a sewer/septic line can cost thousands of dollars.‡
If your sewer/septic line fails, it can cause:
Exterior Sewer/Septic Line Repair Plan
As a sewer/septic line ages, it becomes even more likely to leak, clog or break. Be ready for the unexpected with a repair plan from HomeServe USA and keep what’s underground covered with access to our 24/7 hotline, where you can schedule a repair for your exterior sewer/septic line.
It costs hundreds of dollars to repair most components of a water heater.‡
Problems with your hot water heater can cause:
Water Heater Repair Plan
It can be a major inconvenience when your water heater fails, and finding a qualified professional to address the problem quickly can be time consuming and costly. Stay in hot water with an affordable repair plan from HomeServe USA, and get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your water heater.
Most central A/C components cost hundreds of dollars to replace.‡
How a cooling system failure can affect your home:
Cooling System Repair Plan
It can be a major inconvenience when your central A/C system fails, and finding a qualified professional to address the problem quickly can be time consuming and costly. Don't sweat high repair costs, with an affordable repair plan from HomeServe USA and get access to our 24/7 hotline where you can schedule a repair for your cooling system.
It costs $300-$700 to repair each of the major components in a heating system.‡
How a heating system failure can affect your home:
Heating System Repair Plan
It can be a major inconvenience when your heating system fails, and finding a qualified professional to address the problem quickly can be time consuming and costly. With an affordable repair plan from HomeServe USA, you'll get coverage you can warm up to with protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your heating system.
Repairs to an interior gas line can cost hundred of dollars.‡
Interior gas line problems can cause:
Interior Gas Line Repair Plan
Unexpected problems with the interior gas line can happen at any time due to aging of the pipe or other problems, and it’s your responsibility to pay for any repairs if something goes wrong with the gas line throughout your home. Fire up your protection against unexpected repair costs with an affordable plan from HomeServe USA. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately.
A faulty 200amp electrical panel can cost up to $1200 to replace.‡
Problems with your interior electrical wiring can cause:
Interior Electrical Wiring Repair Plan
If an electrical breakdown happens, you need qualified help quickly to rewire faulty sections and repair switches, outlets, breaker/fuse boxes and control panels. Finding help can be difficult and time-consuming and repairs can be expensive. Lighten your load from expensive repairs with an affordable repair plan from HomeServe USA and get access to our 24/7 hotline where you can schedule a repair for your home's interior electrical wiring system.
It costs $1,100 to replace the weatherhead, service cable from weatherhead to meter box, and the service entrance conductor.‡
Problems with your exterior electrical wiring system can cause:
Exterior Electrical Wiring Repair Plan
If your exterior electrical wiring breaks down, you need a qualified electrician to reconnect overhead lines, replace underground service, repair a loose meter or replace faulty wiring. In addition to the hazards and inconvenience these failures can cause, the repairs can be expensive. Stay grounded with reliable coverage from HomeServe USA and get access to our 24/7 hotline where you can schedule a repair for your home's exterior electrical wiring system.
HomeServe USA provides answers to some of your questions. Have a different question? Contact our Customer Call Center at 1-855-336-2465.
HomeServe USA Corp (HomeServe) is an administrator of home emergency repair plans. For more than a decade, the plans have protected homeowners against the expense and inconvenience of water, sewer, electrical, heating, cooling and other covered repairs by offering affordable coverage and quality service. HomeServe, a Better Business Bureau Accredited Business, serves more than 2 million homeowners and dedicates itself to being a customer-focused company offering repair plans through leading utility partners and directly to consumers.
Calvetta Williams, a 41-year old single mother of three, found out that she had a leak in her water service line just three months after moving into her home in Des Moines, Iowa. The leak was discovered by the local water company, Des Moines Water Works, who sent a crew to the neighborhood to check the water connections before the city began curb work. The water line had a break between the street and the meter at Williams' house, and was pouring water into the ground.
Ms. Williams, who owns an in-home child care business for several families in the community, was unprepared to pay thousands of dollars to fix the leak. In April 2013, she was presented with a $6,700 bill for the repairs, followed by a threat from the city that the leak needed to be fixed by May 6 or the water to her home and business would be shut off.
Water service line repairs in the Des Moines area cost between $3,000-$8,000, according to Des Moines Water Works. HomeServe provides home emergency repair contracts that cost as little as $4* per month to cover water line breaks. The company learned of Ms. Williams's situation via a story in the local newspaper. Wanting to give back to the woman who has done so much for her local community, HomeServe repaired her water line free of charge, keeping her home and business running.
What HomeServe USA customers are saying....
"Everything was handled promptly and professionally. I definitely would recommend the service to my family and friends. I honestly do not think my problem could have been handled any better."
95%of customers are satisfied with HomeServe's responsiveness to their emergency *
96%of customers would recommend HomeServe to friends and family *
98%of customers are satisfied with the entire HomeServe emergency repair process *
Your exterior water service line is the underground pipe that carries water from the main connection, located near the street, to the foundation of your home. Over time, environmental conditions and aging can break down sections of pipe, causing deterioration and cracks. As the homeowner, it’s likely your responsibility for repairing any damage to the water service line that’s on your property.
What is an exterior water service line?
Water mains are the pipes delivering the water supply throughout most towns. This network of pipes is usually installed below the town’s streets. A water service line is what connects your home with the water main.
Most homeowners have a water service line that stems from the water main beneath the street. From there, it extends below the front yard and runs into your home at the point of the foundation. Once your water service line reaches the inside of your house, it’s referred to as a “water distribution pipe.”
Usually your water service line is ¾” to 2″ in diameter and rests at a depth determined by the building code in your community. Gaining access to the buried water service line makes repairs and replacement of the pipe difficult. The job often involves heavy machinery such as a backhoe and industrial grade pipe cutters and the cost of the machinery plus the materials for the repairs can be over $2,000. 1
1 HomeServe national repair average 2013 and U.S. Census Bureau data 2010.
An abstract national issue or a real threat to homeowners?
America’s infrastructure – roads, bridges, and water and wastewater systems – are an integral part of what made our nation great. As recently as 2006, America’s infrastructure ranked in the top ten for overall quality. Today, we are ranked 25th, below many of our biggest trading partners and even some developing nations.
How did our infrastructure – the backbone of a modern economy and lifestyle – become so fragile? Infrastructure is complicated and expensive, but the truth is that America has not been vigilant about the shared burden of infrastructure upkeep. Our bridges and water mains are getting older, and instead of investing to keep them updated, we collectively hope the structures serving us will keep working.
The decay of America’s critical infrastructure isn’t new, but there is a crucial untold story that American families need to hear today. Infrastructure can be a big, abstract concept, despite the fact that we use it every day, but failing water and wastewater systems, including the piping that connects these municipal systems to the home, can quickly become a very real threat to individual homeowners.
HomeServe aims to bring a focus to the impact that deteriorating water and wastewater systems are having today on municipalities around the country, and also the hidden danger facing individual American families with the infrastructure serving their homes. The bottom line is that American homeowners should take steps today to prepare themselves and protect their families, homes, and finances from the costs and damages of water infrastructure-related home emergencies.
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